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Board Check

The Board Check is a full-blown quality assurance review of every message taken in your system.

  • Dispatchers and supervisors can review messages from the Board Check list
  • They can see the call details, tracker events, and call stats while reviewing
  • The message can be categorized, commented on, and marked who is responsible.
  • The review is then sent to a supervisor Board Review list where they can approve or reject the review.
  • The reviews are then exported to a CSV file suitable for use with PeoplePraise or other quality assurance systems.

A Board Report and Board Activity check are available for auditing purposes.