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Integrations

Used in first-party integrations built directly into the Call Theory Mission Control application.

SendGrid

Used by the Inbound Email utility.

SendGrid Inbound Parse API

  • Choose a subdomain for inbound email, i.e. inbound-email.yourdomain.com
  • Set up a DNS MX record for the domain pointing at SendGrid.
  • Use the Destination Url at https://app.sendgrid.com/settings/parse
  • Destination URL: webhooks/sendgrid/parse/<auto-generated>
  • Scripting API Key: <auto-generated>

Stripe

Used by the Card Processing utility

  • Find your Testing Secret Key from Stripe’s dashboard and enter it
  • Find your Production Secret Key from Stripe’s dashboard and enter it

mfax

Used by the Cloud Faxing utility.

mFax Enterprise cloud fax for regulated industries

mFax minimum required setup:

  • Create a new API-only account with mFax by Documo.
  • Generate an API key to be used.
  • Enter the mFax API key into the field.

If using an mFax Cover Page:

  • Get the Cover Page ID you want to use
  • (try Copy ID to clipboard from your chosen Cover Page menu)
  • Enter the mFax Cover Page ID into the field
  • Enter the Cover Page Sender Name (required)
  • Enter the Cover Page Subject Line (required)
  • Enter the Cover Page Notes into the field (optional)

RingCentral

Used by the Cloud Faxing utility.

Ring Central minimum required setup:

  • Create a new RingCentral Fax developer account
  • Generate an API client to be used.
  • Generate a JWT token from user credentials.
  • Enter the RingCentral Client ID into the field.
  • Enter the RingCentral Client Secret into the field.
  • Enter the RingCentral JWT Token into the field.
  • Enter the RingCentral API Endpoint into the field.

Bandwidth

Used by the WCTP Gateway utility.

Twilio

Used by the WCTP Gateway utility.

Commio

Used by the WCTP Gateway utility.

Formerly known as Thinq

PeoplePraise

Used by the Board Check utility.

The Board Check utility can upload precision reports via API to PeoplePraise.

  • People Praise Basic Auth User
  • People Praise Basic Auth Pass